FAQ

Frequency Asked Questions

What is UTM (Urchin Tracking Module)?
The UTM (Urchin Tracking Module) parameters are the tags that you attach to any URL in order to track a source, medium and campaign name. For example...
Thu, 4 Aug, 2016 at 1:21 PM
How do I know where my Ads will appear?
Retargeting Base is connected to 70+ Ad exchanges and offers you access to the best advertising inventory for your campaigns.   Most of the ...
Thu, 4 Aug, 2016 at 1:23 PM
Where can I see my invoice?
To see your Invoice follow the following steps: 1. On the top right corner of your dashboard screen click on the triangle shape button.     A d...
Thu, 4 Aug, 2016 at 1:26 PM
Campaign Troubleshooting
Here are the basic steps to analyze the reasons for not getting traffic. Please review the following steps to understand the reasons why your c...
Thu, 4 Aug, 2016 at 1:46 PM
Click to Call Campaign
What is click-to-call Campaign? Click-to-call is a link on a webpage, banner Ad, email, etc. that by clicking it will redirect the user to a tele...
Thu, 4 Aug, 2016 at 1:53 PM
How Can I Cancel My Account Payments Subscription?
In case you would like to close your account you can cancel your subscriptions and preapprovals by going to your Paypal account directly. In order to ...
Fri, 2 Sep, 2016 at 3:31 PM