Q&A

Creatives Policy
At Retargeting Base, we have a strict ad review process in place to protect the interests of all parties in the advertising ecosystem. Exposing end users to...
Mon, 28 Dec, 2015 at 10:25 AM
What should I do in case my Creatives are Denied?
In case your creatives are denied you should go back and upload a new creative for approval.  When creatives are denied a notification is sent by ou...
Tue, 3 May, 2016 at 1:16 PM
What does it mean - creative blocked / denied?
Blocked / denied creatives: When creatives are uploaded into a campaign they are automatically forwarded for approval process directly at the exchange...
Wed, 2 Dec, 2015 at 7:31 PM
Which Creatives are Supported?
These are the only BANNER sizes you need, to publish DESKTOP, MOBILE and Facebook RIGHT HAND SIDE ads with Retargeting Base:  728x90, 300x25...
Thu, 6 Oct, 2016 at 10:27 AM
How to upload a creative into your account?
Creatives are first loaded to Creative lists. Once creatives are loaded, they will first undergo approval process; you can see the progress of appro...
Thu, 6 Oct, 2016 at 10:29 AM
Creatives for Mobile and Tablet
For campaigns that are targeting mobiles and tablets it is recommended to upload the following creative sized: * 320x50, 300x50 (smartphone banner, mo...
Wed, 27 Apr, 2016 at 12:33 PM